Frequently asked questions

What is ZYOL?
ZYOL is a premium women’s handbag label that blends Indian heritage artistry with contemporary luxury, crafting timeless pieces for the modern muse.
When is ZYOL launched?
Our grand launch was on 15 MARCH.
Where are your products made?
Every ZYOL bag is lovingly handcrafted in India by skilled artisans using ethically sourced materials that honour both craft and planet.
Are your bags made with genuine leather?
We offer both premium leather lines and genuine leather collections. Material details are clearly noted on each product page.
Do you ship across India?
Yes—pan-India delivery in 4-7 business days through trusted logistics partners. Tracking details are sent as soon as your order leaves our studio.
What is your return policy?
Enjoy a 7-day easy return or exchange on unused, undamaged items. Email team@zyol.in with your order number and we’ll guide you.
Do you take custom or bulk orders?
Absolutely. For corporate gifting or bespoke bulk requests, write to admin@zyol.in and let’s create something unforgettable.
How can I stay updated?
Follow us on Instagram @zyolofficial and subscribe to our newsletter for insider drops, stories, and style inspiration.